Create General form with all the customer reporting this issue.
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- Mon Feb 01, 2021 3:54 pm
- Forum: Suito
- Topic: Power meter and controller stopped working (ERG mode)
- Replies: 17
- Views: 17723
- Mon Feb 01, 2021 3:41 pm
- Forum: Trainers general discussion
- Topic: Elite EGR/Power/resistance problem- No help from Support
- Replies: 5
- Views: 18493
Elite EGR/Power/resistance problem- No help from Support
Hi All, Pleading for help from Elite to resolving this issue. Many customers are experiencing Power, resistance or EGR problems with their Suito, EUO and DRIVO trainers. So far there is no fix for this problem. Below are all the noted Forms with customers with the same issue. http://forum.elite-it.c...
- Mon Feb 01, 2021 2:45 pm
- Forum: Suito
- Topic: Suito ERG mode not working
- Replies: 5
- Views: 9017
Re: Suito ERG mode not working
If you have an opportunity return the unit. I have only had issues with it since day 1. My wife and another training partner have a TREX trainer with no issues. They took it out of the box, set it up, celebrated and been working fine. My Suito only had issues. Dealing with Support has been useless a...
- Tue Jan 26, 2021 9:34 pm
- Forum: Suito
- Topic: Power meter and controller stopped working (ERG mode)
- Replies: 17
- Views: 17723
Re: Power meter and controller stopped working
Thank you @barry.gaunt. I will give this a try today. This might help with the Bluetooth issue not with the Resistance issue with the system as a whole.
@"Elite Admin S" can you please assist all users with this issue?
Thank you,
@"Elite Admin S" can you please assist all users with this issue?
Thank you,
- Tue Jan 26, 2021 9:12 pm
- Forum: Suito
- Topic: Problema resistenza Suito
- Replies: 3
- Views: 5671
- Tue Jan 26, 2021 3:06 pm
- Forum: Suito
- Topic: Power meter and controller stopped working (ERG mode)
- Replies: 17
- Views: 17723
- Tue Jan 26, 2021 3:05 pm
- Forum: Smart Trainers
- Topic: Suito Trainer - no resistance - how to contact support?
- Replies: 2
- Views: 7497
Re: Suito Trainer - no resistance - how to contact support?
My recommendation is to return the product and go with another company. I only had issues with the product and Elite is not helping with the warranty replacement they recommend. It sounds like the problem I have. I have outline a few hours’ worth of work to get it working temporarily. After 3-5 ride...
- Mon Jan 25, 2021 5:37 pm
- Forum: General discussion
- Topic: Does warranty cover cost for shipping to get replaced or repaired?
- Replies: 0
- Views: 12456
Does warranty cover cost for shipping to get replaced or repaired?
Does warranty cover cost for shipping to get replaced or repaired?
Thank you,
Dan
Thank you,
Dan
- Mon Jan 25, 2021 5:30 pm
- Forum: Suito
- Topic: Power meter and controller stopped working (ERG mode)
- Replies: 17
- Views: 17723
Re: Power meter and controller stopped working
Another person with the same issue
viewtopic.php?f=21&t=2755&p=8475#p8475
viewtopic.php?f=21&t=2755&p=8475#p8475
- Mon Jan 25, 2021 5:30 pm
- Forum: Smart Trainers
- Topic: Suito Trainer died?
- Replies: 1
- Views: 4482
Re: Suito Trainer died?
It sounds like the problem I have. I have outline a few hours’ worth of work to get it working temporarily. After 3-5 rides I encounter the issue again or new issues (Such as loss of the cadence sensor). [url]http://forum.elite-it.com/viewtopic.php?f=48&t=2805 [/url] I have raised support ticket...