Search found 25 matches

by DDmors
Mon Feb 01, 2021 3:54 pm
Forum: Suito
Topic: Power meter and controller stopped working (ERG mode)
Replies: 17
Views: 17723

Re: Power meter and controller stopped working (ERG mode)

Create General form with all the customer reporting this issue.

viewtopic.php?f=13&t=2887

Suggest to post on this form
by DDmors
Mon Feb 01, 2021 3:41 pm
Forum: Trainers general discussion
Topic: Elite EGR/Power/resistance problem- No help from Support
Replies: 5
Views: 18493

Elite EGR/Power/resistance problem- No help from Support

Hi All, Pleading for help from Elite to resolving this issue. Many customers are experiencing Power, resistance or EGR problems with their Suito, EUO and DRIVO trainers. So far there is no fix for this problem. Below are all the noted Forms with customers with the same issue. http://forum.elite-it.c...
by DDmors
Mon Feb 01, 2021 2:45 pm
Forum: Suito
Topic: Suito ERG mode not working
Replies: 5
Views: 9017

Re: Suito ERG mode not working

If you have an opportunity return the unit. I have only had issues with it since day 1. My wife and another training partner have a TREX trainer with no issues. They took it out of the box, set it up, celebrated and been working fine. My Suito only had issues. Dealing with Support has been useless a...
by DDmors
Tue Jan 26, 2021 9:34 pm
Forum: Suito
Topic: Power meter and controller stopped working (ERG mode)
Replies: 17
Views: 17723

Re: Power meter and controller stopped working

Thank you @barry.gaunt. I will give this a try today. This might help with the Bluetooth issue not with the Resistance issue with the system as a whole.

@"Elite Admin S" can you please assist all users with this issue?

Thank you,
by DDmors
Tue Jan 26, 2021 9:12 pm
Forum: Suito
Topic: Problema resistenza Suito
Replies: 3
Views: 5671

Re: Problema resistenza Suito

Looks like you have the same problem as many other people

viewtopic.php?f=48&t=2805
by DDmors
Tue Jan 26, 2021 3:06 pm
Forum: Suito
Topic: Power meter and controller stopped working (ERG mode)
Replies: 17
Views: 17723

Re: Power meter and controller stopped working

Another person with this issue

viewtopic.php?f=21&t=2860
by DDmors
Tue Jan 26, 2021 3:05 pm
Forum: Smart Trainers
Topic: Suito Trainer - no resistance - how to contact support?
Replies: 2
Views: 7497

Re: Suito Trainer - no resistance - how to contact support?

My recommendation is to return the product and go with another company. I only had issues with the product and Elite is not helping with the warranty replacement they recommend. It sounds like the problem I have. I have outline a few hours’ worth of work to get it working temporarily. After 3-5 ride...
by DDmors
Mon Jan 25, 2021 5:37 pm
Forum: General discussion
Topic: Does warranty cover cost for shipping to get replaced or repaired?
Replies: 0
Views: 12456

Does warranty cover cost for shipping to get replaced or repaired?

Does warranty cover cost for shipping to get replaced or repaired?

Thank you,

Dan
by DDmors
Mon Jan 25, 2021 5:30 pm
Forum: Suito
Topic: Power meter and controller stopped working (ERG mode)
Replies: 17
Views: 17723

Re: Power meter and controller stopped working

Another person with the same issue
viewtopic.php?f=21&t=2755&p=8475#p8475
by DDmors
Mon Jan 25, 2021 5:30 pm
Forum: Smart Trainers
Topic: Suito Trainer died?
Replies: 1
Views: 4482

Re: Suito Trainer died?

It sounds like the problem I have. I have outline a few hours’ worth of work to get it working temporarily. After 3-5 rides I encounter the issue again or new issues (Such as loss of the cadence sensor). [url]http://forum.elite-it.com/viewtopic.php?f=48&t=2805 [/url] I have raised support ticket...

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