Official Forum

The same problem occurred again. The golden screw and the sliding black panel was stuck to the right. After turning off an on again four times, I managed to get it moving again back to the correct position and worked OK on Zwift. Do I need some more grease on the golden screw, to stop it getting stu...

Thanks - I took the panel off and had a look. Essentially I think that the black unit that slides to the golden screw had got stuck. I took a few videos and in the process of turning the trainer off and on again a few times, it seems to have righted itself!! Will test it out tomorrow on Zwift. See b...

A week ago my Direto X stopped working properly. When turning on, it makes a very concerning sound - see link (https://share.icloud.com/photos/0fbsdpWjTmzdUQebBuYtb5M4A). When you try and cycle, it is constant resistance whatever gear you are in and you end up pedaling in squares! I have just update...