Official Forum

First off, it's worth taking off the cassette and installing it again to make sure it's seated properly. Have you torqued the cassette properly? It needs to be installed pretty tight. Reinstalling it could well fix your problem. I installed the cassette with great care and 40nm of torque (as labell...

Hi, a newbie question here: I own a Direto XR-T. I bought the exact same cassette as I have on my bike (Shimano 12-speed). Both of the cassettes (Bike and trainer) are quite new. The chain is new as well. After mounting the bike I'm experiencing loud noises and the chain is rubbing (almost jumping) ...