HI
Last Saturday I did a Zwift upgrade and my Direto is no longer varying resistance.
I’ve tried Zwift who say they have no other occurrence and suggest a firmware upgrade of the Direto. The Upgrado app says I am up to date on firmware.
I’ve tried reboot and reinstall of Zwift. The issue remains.
I’ve tried Bluetooth which picks up cadence and power but does not give resistance change.
I’ve tried ANT+ where I got a message on Zwift saying Connected on Power Source and on Cadence but a message saying “No signal” on Controllable.
Can anyone help please?
Thanks
Stuart
Direto not varying resistance
Moderators: Elite Admin M, Elite Admin S
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Direto not varying resistance
In my e-training the trainer works properly?
-
- Posts: 3
- Joined: Sat Jun 13, 2020 3:51 pm
Re: Direto not varying resistance
Yes, when I pair the device on my trainer it says it connects.
I don’t have a subscription to use the app.
Thanks
Stuart
I don’t have a subscription to use the app.
Thanks
Stuart
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Direto not varying resistance
You don't need the subscription to use level mode and check the variation of resistance.
If the resistance won't change even there contact the customer care at myetraining@elite-it.com, there may be a problem with the electronic board.
Regards
If the resistance won't change even there contact the customer care at myetraining@elite-it.com, there may be a problem with the electronic board.
Regards
-
- Posts: 3
- Joined: Sat Jun 13, 2020 3:51 pm
Re: Direto not varying resistance
Thanks for the suggestion.
I have tried Level Mode and varied the level. It is making no difference to the resistance offered so I’ll contact your colleagues.
Thanks again
Stuart
I have tried Level Mode and varied the level. It is making no difference to the resistance offered so I’ll contact your colleagues.
Thanks again
Stuart
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