Calibration suito 2 with myEtraining impossible

[thierry.carrasco]

Hello,

Evertythings is fine and connected to Elite software.

The only problem i have is to do the calibration.
I can't do it with myEtraining.
I have a message who tell me to go faster; i did but no chnagement.

Best regards,

[Elite Admin S]

Hi

If you try with a different smartphone/tablet, do you have the same problem?

[thierry.carrasco]

Hello

I try with my Pc and also with my IPhone... same problem

I will try again

Best regards

[Elite Admin S]

If the problem persists even using different devices, contact the customer care at myetraining@elite-it.com

Regards

[barry.gaunt]

I had this happen with my Drivo II today.I solved it by setting the wheel size at the very end of the Drivo II configuration (after extra Power Meter/Cadence and the HR sensor questions) to 2096 and NOT to 611 (2096/3.43).

Could it be a similar problem for your Suito 2? I.e use 2096 not 84 = 2096/24.8?