8 Level resistance malfunction / not working

[Constancenicolas]

I bought a Novo Force Elite home trainer with the 8 level resistance function but that is not working. I set up the home trainer but when I pass the 8 different resistance levels nothing happens, it's not harder or easier. What can I do to fix it ? Is there something to be done or my home traîner is defective ?
Thank you for your help

[Elite Admin S]

Hi

Please contact our customer care:
https://support.elite-it.com/en/ticket

Regards