Noise from Direto!!!

[tymal77]

Getting an intermittent cluncking noise. Cassette is all seated correctly. Sometimes it disappears, others it's very loud and sounds if something has come lose inside the unit. Please help. I have a video of it in operation with both the normal operation and with the clunking noise

[Elite Admin S]

Contact the customer care at myetraining@elite-it.com adding a short video in which we can hear the noise

Regards

[iosman]

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[richcarthy]

Hello - what was the solution?