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Side to side movement causes a creaking noise
Posted: Sat May 02, 2020 7:15 pm
by jjbrunton
Has anyone had the issue where there is a creaking noise coming from the trainer when it moves left to right?
Shown in the video:
https://photos.app.goo.gl/EjxXMGA3soV2wF3P6Any clues as to how to fix it?
Re: Side to side movement causes a creaking noise
Posted: Mon May 04, 2020 6:01 pm
by Elite Admin S
Hi
Please contact our customer care about any issue related to noise from the trainer (and add a video of your own trainer).
Our technician will evaluate every single case.
Regards
Re: Side to side movement causes a creaking noise
Posted: Wed May 06, 2020 4:20 pm
by jamiejbrunton
Elite Admin S wrote:Hi
Please contact our customer care about any issue related to noise from the trainer (and add a video of your own trainer).
Our technician will evaluate every single case.
Regards
I've submitted a request through the support system but received no response.
Re: Side to side movement causes a creaking noise
Posted: Thu May 07, 2020 6:53 pm
by Elite Admin S
@jamiejbrunton,
can you tell me which email address did you use to contact us?
I've tried looking for "brunt" but didn't find anything