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zwift free trial

Posted: Sun Oct 25, 2020 5:26 pm
by ridolfam
Hi I just got my Suito.
I cant' activate my 1 month free trial with zwift.
Can you help me ?
thank's
matteo

Re: zwift free trial

Posted: Wed Nov 04, 2020 5:39 pm
by ejwestwood1
Hi, I'm having the same problem.

Just bought a Suito and can't activate the 1 month free trial with Zwift. When I try and redeem on the redeem.elite site it says the serial number is not recognised.

Can anybody help?

Thanks, Ed

Re: zwift free trial

Posted: Sat Nov 07, 2020 9:34 am
by tibi.cono
Hi,

I just purchase a Direto X and having the same issue S/N not recognized. Can't get the activation code...
Can anyone help?
Thank you.

Re: zwift free trial

Posted: Tue Nov 10, 2020 1:51 pm
by kebels
ejwestwood1 wrote:Hi, I'm having the same problem.

Just bought a Suito and can't activate the 1 month free trial with Zwift. When I try and redeem on the redeem.elite site it says the serial number is not recognised.

Can anybody help?

Thanks, Ed



I managed it with changing the "J" to "I" when entering the number!

Re: zwift free trial

Posted: Mon Dec 07, 2020 1:09 pm
by jjblatti
Hi,

I am also having the same problem. Did somebody get an answer?

Thank you,

JJ

Re: zwift free trial

Posted: Mon Dec 07, 2020 2:08 pm
by Vorko76
I asked customer support the same question this morning and was told that I should receive vouchers by email after registering my trainer... If I dont receive anything it means I dont have access to these.

Does anyone have by chance a Rouvy voucher they do not use?

Re: zwift free trial

Posted: Thu Feb 03, 2022 9:53 pm
by Velomeant
Cannot activate my Direto XR by this link: redeem.elite-it.com :x
Is it still actual?

Re: zwift free trial

Posted: Thu Feb 02, 2023 3:31 am
by jo.debacker
Velomeant wrote:Cannot activate my Direto XR by this link: redeem.elite-it.com :x
Is it still actual?


Same issue here!!

Re: zwift free trial

Posted: Fri Feb 03, 2023 4:12 pm
by Elite Admin S
Hi guys

If you have problems with the redeem, you have to contact the support:
https://support.elite-it.com/en/ticket

Regards

Re: zwift free trial

Posted: Tue Oct 10, 2023 6:14 am
by timothyferriss
If you don't have a Zwift account, you'll need to create one. Once you have a Zwift account, log in to your account with your username and password.
Redeem your 1-month free trial: Once logged in, visit the Zwift membership page
Select 1-Month Free Trial: Find the option to start a free trial. It might be labeled "Start Trial" or something similar. Select this option.
Follow the prompts: Follow the on-screen prompts to activate your 1-month free trial.