Elite Direto X data issue

[aauloy]

Hi all, I've currently got an issue with my Elite Direto - everything is connected, bluetooth, Ant etc, all showing as fine on Zwift and then also with the Elite App... however there is absolutely no data transmitting at all between the two. No power, no cadence etc. Very frustrating and can't work out for the life of me what it is! Obviously tried unplugging etc but just seems very weird after being fine for months on end!

Someone experienced this ?

Do you have a solution ?

Have a nice day !

[Elite Admin S]

Hi

Please contact the support:
https://support.elite-it.com/en/ticket

Remember to specify the serial number of the trainer.