Official Forum

My Elite Direto gives strange situation when using Zwift workout. At some point, the unit resistant is so high that i have to stop pedalling to bring it back. Tried it many times, and always the same. I did the calibration. Could my unit be defective. How can i be sure it is Zwift and not my unit the problem.

If this beahvior only happens with Zwift, it is due to how they manage the trainer resistance.
Please try the trainer also with my e-training app. If you have the same behavior, contact our customer care.
If it works properly with our app, contact Zwift customer care

Regards