Suito Noise
Posted: Sun Jan 10, 2021 11:33 am
Ever since I purchased my Elite Suito in December 2020 it has a tendency to make an awful screeching sound every now and again. Similar to sound of metal on metal. It is a really alarming sound and must be bad for the trainer. Until this week it hadn't happened that regularly but I started using Zwift this week and it has happened a lot more.
It normally happens when I try to start pedalling after I have previously stopped pedalling and whilst the resistance on the trainer is high. For instance, today on Zwift, the gradient increased to 15% and the resistance from the trainer became very high. I wasn't on top of the gear so I stopped pedalling for a couple of seconds. When I tried to start pedalling again, the screeching noise started and the resistance was very, very high. Normally if I stop pedalling and wait for 10 seconds I can start pedalling again with no issue. However today, the noise came back every single time. I had to stop my ride and reconnect the trainer. https://www.artfire.com/ext/people/blenderdownload
I can't seem to find anyone else who has had this problem before. Any ideas?
Other than this, the trainer has been working fine. I calibrate it regularly and the firmware is up to date. I use it, at least 5+ hours a week, on TrainerRoad in ERG mode with no problems.
Any help would be appreciated.
It normally happens when I try to start pedalling after I have previously stopped pedalling and whilst the resistance on the trainer is high. For instance, today on Zwift, the gradient increased to 15% and the resistance from the trainer became very high. I wasn't on top of the gear so I stopped pedalling for a couple of seconds. When I tried to start pedalling again, the screeching noise started and the resistance was very, very high. Normally if I stop pedalling and wait for 10 seconds I can start pedalling again with no issue. However today, the noise came back every single time. I had to stop my ride and reconnect the trainer. https://www.artfire.com/ext/people/blenderdownload
I can't seem to find anyone else who has had this problem before. Any ideas?
Other than this, the trainer has been working fine. I calibrate it regularly and the firmware is up to date. I use it, at least 5+ hours a week, on TrainerRoad in ERG mode with no problems.
Any help would be appreciated.
Hope to find some answer from staff.