Activating the eTraining App

A virtual coach compatible with all Elite hometrainers

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bentley.bassett
Posts: 3
Joined: Fri Mar 20, 2020 4:09 pm

Activating the eTraining App

Postby bentley.bassett » Fri Mar 20, 2020 4:23 pm

Hi there
I have entered the 36 month coupon code when I set up eTraining and was informed that I would recieve an email confirmation. Nothing has come through. Additionally when I select Pedal Analysis or Real video I'm asked to make a purchase. I thought all this was part of the 36 month free offer. Please can you confirm if the coupon code i have entered should provide these as part of the subscription and if so how do I get it to work without making further in-app purchases?

Many thanks

JB

r.chard
Posts: 2
Joined: Sun Mar 22, 2020 4:51 pm

Re: Activating the eTraining App

Postby r.chard » Sun Mar 22, 2020 4:59 pm

My mac crashed on the first click on trying the turbo and i lost user name and password .Also the coupon for 36 months disappeared not happy. The App only has recovery for password not very good.

r.chard
Posts: 2
Joined: Sun Mar 22, 2020 4:51 pm

Re: Activating the eTraining App

Postby r.chard » Mon Mar 23, 2020 9:59 am

All fixed , tried another mac . Keypad was playing up used another machine. :D Back on the 36 month training software.


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