The latest version of the software... does not work
Posted: Tue Oct 18, 2022 6:51 pm
by dlbminot
Hello
I installed the latest version of the software, I no longer have any history, times and distances no longer add up!!
What should I do ?
Thanks
Re: The latest version of the software... does not work
Posted: Tue Oct 18, 2022 10:27 pm
by pdrawmer
I had a similar issue with my Android device.
I restored the history by uninstalling and reinstalling the app.
Which meant that I had to add and configure the trainer, and HRM again (PITA)
Lost my heart rate zones and had to re enter on the crummy screen (PITA)
But I still couldn't upload to Strava...but that somehow got fixed yesterday.
So now all id working for me, but it was a pain having to reinstall the app.
Best of luck with getting any support on here!
Re: The latest version of the software... does not work
Posted: Tue Oct 25, 2022 9:07 am
by Elite Admin S
Hi guys
We had an issue with history visualization after the last update.
Now the problem should be solved. Install the latest version and the problem should be solved. If not, contact the support
https://support.elite-it.com/en/ticketRegards