Training Test - I am not getting the Heart Rate
Moderators: Elite Admin M, Elite Admin S
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- Posts: 2
- Joined: Fri Jan 19, 2018 11:42 pm
Training Test - I am not getting the Heart Rate
I am unable to pair my heart rate belt Cardio TP3 with the myEtraining Elite APP. It does work with Elite HRV App and is referenced as one of the compatible belt for myEtraining App on Elite website. It is a smart bluetooth and ANT+ belt that also monitor the RR intervals. I am pairing the belt with my iPhone but Elite myEtraining app does't connect it. Thanks
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Training Test - I am not getting the Heart Rate
If the belt is bluetooth smart, you should be able to connect to it.
Please follow this procedure:
- remove the battery from the belt
- restart your phone
- run my e-training app
- put again the battery on the belt and wear it
- do the pairing
If you still cannot connect to it, please contact the customer care at real@elite-it.com
Regards
Please follow this procedure:
- remove the battery from the belt
- restart your phone
- run my e-training app
- put again the battery on the belt and wear it
- do the pairing
If you still cannot connect to it, please contact the customer care at real@elite-it.com
Regards
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