Hey everyone
I just installed my new Direto Xr. Now I tried to install the v80 firmware with Upgrado. The first time I tried it stucked at 0%, now the second try stopped at 1%. I'm still in the Update process, but waiting for 30 minutes now with 1% done. Usually it shouldn't take this long I guess... Any recommendations?
Thank you!
Pascal
Firmware Update v80 stuck
Moderators: Elite Admin M, Elite Admin S
Re: Firmware Update v80 stuck
same problem for me. For several minutes 0%, then moved to 7%, now stuck.
-
- Posts: 49
- Joined: Tue Nov 30, 2021 10:14 am
Re: Firmware Update v80 stuck
You need to contact Elite support via the ticketing system on their website.
Re: Firmware Update v80 stuck
i opened a ticket and will post an update here.
In the meantime: Could somebody could tell us how the expected behavior looks like - is this firmware update e.g. a 2min thing?
In the meantime: Could somebody could tell us how the expected behavior looks like - is this firmware update e.g. a 2min thing?
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Firmware Update v80 stuck
Hi guys
It appears that the issue may be related to interference.
Please follow these steps:
- Power off any nearby wireless devices and ensure your phone is placed in close proximity to the trainer
- Additionally, consider testing with a different phone to rule out any potential device-specific issues
If the problem persists, contact our support:
https://support.elite-it.com/en/ticket
Regards
It appears that the issue may be related to interference.
Please follow these steps:
- Power off any nearby wireless devices and ensure your phone is placed in close proximity to the trainer
- Additionally, consider testing with a different phone to rule out any potential device-specific issues
If the problem persists, contact our support:
https://support.elite-it.com/en/ticket
Regards
Re: Firmware Update v80 stuck
The update finally worked when i tried with my iPad Pro instead of my iPhone 13.
The exact background is still obscure to me (i don't buy this "interference" theory) but at leat i can check off this problem.
Good luck to everybody else!
The exact background is still obscure to me (i don't buy this "interference" theory) but at leat i can check off this problem.
Good luck to everybody else!
Re: Firmware Update v80 stuck
Hi all
It is as if the bluetooth connection to the app times out. I have been using an I phone 13 also and haven't go past 1%. will try a different device.
Stuart
It is as if the bluetooth connection to the app times out. I have been using an I phone 13 also and haven't go past 1%. will try a different device.
Stuart
Re: Firmware Update v80 stuck
Same issue for me sadly and I don't own a tablet to test out. My iphone is last years model, I also don't get the interference thing. I can get up to 10%, but then it just hangs forever. When connected to the trainer at first the bluetooth connection is the trainer name. But when it goes into the updating radio page the connection changes to DfuTarg - is this right? Really stuck here as running out of options. This process should be simple and slick and its the exact opposite. Really frustrated with Elite......
-
- Posts: 1
- Joined: Mon Nov 13, 2023 5:05 pm
Re: Firmware Update v80 stuck
for sure there is an issue with newer iphones (I have 13 PRO) or newest IOS. I was able to do update on my wife's iphone 11 pro with older IOS at the same environment. @elite should check this.
Re: Firmware Update v80 stuck
Hi,iIt's been almost a year since you posted about your Direto XR firmware update issue. Did you manage to resolve it? Any luck with the update or did you find a workaround? Slope Game
Return to “Direto, Direto X, Direto XR”
Who is online
Users browsing this forum: No registered users and 51 guests