Hi David
Please contact our customer care:
https://support.elite-it.com/en/ticket
Specify the trainer model and the serial number.
Regards
Direto calibration
Moderators: Elite Admin M, Elite Admin S
Re: Direto calibration
Hey you guys.
I need some real help with my offset Number. It’s says 6545 but after the calibration it was 6537. So I need to tighten the belt. But I don’t know how. The watts on Zwift are always different to my Garmin vector. It’s annoying. Can somebody help?
Best regards
I need some real help with my offset Number. It’s says 6545 but after the calibration it was 6537. So I need to tighten the belt. But I don’t know how. The watts on Zwift are always different to my Garmin vector. It’s annoying. Can somebody help?
Best regards
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Direto calibration
Hi
Contact our customer care and we will give you specific instructions
https://support.elite-it.com/en/ticket
Contact our customer care and we will give you specific instructions
https://support.elite-it.com/en/ticket
-
- Posts: 1
- Joined: Sun Mar 05, 2023 12:01 pm
Re: Direto calibration
hi ive been using my trainer for over a year,but recently having problems cant turn the peddles to calabrate
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Direto calibration
Hi Crosby
Do you mean that the resistance is always high?
If it is so, there may be different causes.
One of the possible causes is that some dirt is blocking the motor.
In this case, this procedure can help:
https://elitesrl.zendesk.com/hc/en-us/a ... ew-thread-
If this is not enough, the problem may be on the electronic circuit board or the motor screw.
In this case, it's necessary to contact the support:
https://support.elite-it.com/en/ticket
Regards
Do you mean that the resistance is always high?
If it is so, there may be different causes.
One of the possible causes is that some dirt is blocking the motor.
In this case, this procedure can help:
https://elitesrl.zendesk.com/hc/en-us/a ... ew-thread-
If this is not enough, the problem may be on the electronic circuit board or the motor screw.
In this case, it's necessary to contact the support:
https://support.elite-it.com/en/ticket
Regards
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