My trainer app is nothing but ZEROs!!

[Enigma715]

I have a Quobo Power Fluid Smart B+ that I got for Christmas. It worked fine initially. I connected it to the Android app using ANT+. But for some reason, it now will do nothing!!! No matter how many times I reset. How many times I configure, I get nothing! No cadence. No power. NOTHING!! It finds the sensor when I try and connect. It just won't work when I try and do a workout.

[Elite Admin S]

Hi

Did you check the battery level?
If the battery is full, please contact the customer care at real@elite-it.com

[adrianabandeiramoraes]

Hi. How can I check the battery level? I've been with the same problem.
Thanks

[Elite Admin S]

If you don't have a multimeter/tester, you can simply replace the battery with a new one and check if it starts working again.

Regards