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[Suito T] cannot calibrate

Posted: Thu Jan 26, 2023 8:37 am
by stefijn
I have a new Suito T since this week (did not have a trainer before); I installed the myTraining software, mounted my bike, and doing a standard training works perfectly, but I cannot start the calibration.

I see this in the software (bike is connected)
Naamloos.png
Naamloos.png (78.41 KiB) Viewed 12464 times


When I click the cog nothing happens. Also, when I click Trainer Diagnostics this fails after a few minutes.


Sometimes when I go to this page a few options more appear and almost immediatly dissapear and I'm not able to click any or make a screenshot of that.

Re: [Suito T] cannot calibrate

Posted: Mon Jan 30, 2023 9:59 am
by Elite Admin S
Hi

Please uninstall the software and install it again.
If the problem isn't solved, contact our support:
https://support.elite-it.com/en/ticket