Side to side movement causes a creaking noise

[jjbrunton]

Has anyone had the issue where there is a creaking noise coming from the trainer when it moves left to right?

Shown in the video:

https://photos.app.goo.gl/EjxXMGA3soV2wF3P6

Any clues as to how to fix it?

[Elite Admin S]

Hi

Please contact our customer care about any issue related to noise from the trainer (and add a video of your own trainer).
Our technician will evaluate every single case.

Regards

[jamiejbrunton]

Hi

Please contact our customer care about any issue related to noise from the trainer (and add a video of your own trainer).
Our technician will evaluate every single case.

Regards

I've submitted a request through the support system but received no response.

[Elite Admin S]

@jamiejbrunton,

can you tell me which email address did you use to contact us?
I've tried looking for "brunt" but didn't find anything