No connection

[joeking22]

Hi, I've just bought a Direto.

- I've assembled it. Mounted the cassette, All the mechanics are good
- I've powered it on. All LEDs are lit. Power LED on solid. Bluetooth LED flashing ~ 1hz, ANT+ LED flashing ~1HZ

I've tried using the myEtraining app on my iPhone 12 to connect and configure the Direto.
- I have bluetooth on and working on my phone.
- I start the myEtraiing app, select configure trainer and select Direto as the trainer type (using the QR code)
- it then says start pedalling. After 30 minutes of pedalling nothing happens.

What should happen? Is there some sort of user guide that should tell me that to do?

[Elite Admin S]

Hi

Check this troubleshooting:
https://elitesrl.zendesk.com/hc/en-us/a ... -problems-

If still you're having problems, contact our customer care (select the trainer, then select on the link to open a ticket):
https://support.elite-it.com/

Regards