Suito only recognized right when you plug it in

[natasha.djordjevic]

Re: New elite Suito Connectivity issue
PostMon Aug 29, 2022 9:02 am

Hi guys

Please contact the support, it's necessary to investigate further:
https://support.elite-it.com/en/ticket

Here's a bluetooth troubleshooting (mainly for other people reading this topic):
https://elitesrl.zendesk.com/hc/en-us/a ... -problems-

Regards
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natasha.djordjevic
Re: New elite Suito Connectivity issue
PostThu Dec 15, 2022 2:14 am

Hi, I have had Elite Suito for a while and it was working just fine. Last Friday I noticed that on my Rouvy ride I didn't feel much difference between uphill and downhill, it all just felt harder than usual (I was doing close to FTP on a downhill and feeling like I'm going on a slight uphill). I tried everything I could think of and find online. The bottom line is: the trainier can only be found and connected right when I plug it in (unplug and plug in the cable). It shows up but Rouvy can't control it properly. MyEtraining app also finds it only if I unplug and plug back in and then if I try to calibrate it doesn't register that I'm pedaling. I also tried to go through troubleshooter and to uphrade firmware and nothing helped. Please, if anyone has figured this out, please let me know...

[Elite Admin S]

Please contact the support, it's necessary to investigate further

Regards